How fast will mine be live?

Launch Site: 5 days from your Day 1 call. Growth Site: 7 days. Own Your Web: 15 days. Need it sooner? Tick "rush" at the payment step — it adds 20% and moves your build to the front of the queue, so most rush builds are live in two or three days.

Do you only work with businesses near you?

Not at all — we're a Central Ohio studio and we work with owners across the state and the country. Everything happens by email and two quick reviews, with a 15-minute call only if you want one.

What do you need from me?

Your logo and photos if you have them, and about two hours across the week: the call, a look at the design, and a final check before launch.

Can I split the payments?

Two ways. Start with the deposit and pay the rest at launch — no interest from us, no contract. Or pay in full and split that with Klarna, Affirm or Afterpay; approval and terms are theirs.

What if I don't like the design?

Then we change it — revision rounds are in the package and we keep going until it's right. And if the fit is wrong, every dollar you've paid is refundable in full right up until the day the site goes live. Nothing goes live without your say-so.

How to Ask for Reviews (and Where to Put Them)

Reviews are the cheapest salespeople a small business has. They also have to be asked for, in the right moment, with the right words.

How many you need

Ten reviews: you look like a real business.
Twenty five: you look like the obvious choice in your town.
Fifty or more: you can stop thinking about it.

A steady two to four a month beats twenty in one week, because a listing that gets reviews regularly looks busy.

When and how to ask

Ask at the end of the job, standing there, while they are happy. Then send a text within the hour with the link, because nobody remembers to do it later.

The words that work, in person: "If you were happy with the work today, would you mind leaving a short review? I'll text you the link, it takes a minute."

The words that work, in the text: "Thanks again for today. If you have a minute, a short review really helps a small business like mine: [link]"

The rules worth knowing

Never pay for reviews or offer a discount for one. The platforms remove them, and it can cost you the listing.
Never write one yourself. It is easy to spot and the penalty is the same.
Make it one tap. Send a direct link to the review box, not your website's home page.
Ask everyone, not just the happy ones. A five star average with four reviews looks less real than a 4.8 with thirty.

Where the reviews should sit on your site

The Google listing first. That is where the reviews do the most work, because they show up when somebody searches for your trade.
The home page. Five reviews, with first names, near the top.
The service page each review is about. The fence review belongs on the fencing page.
Beside the quote form. Reassurance is worth most just before somebody types their number.

Use the review's own words. Rewriting them into marketing language removes the only thing that made them convincing.

When somebody leaves a bad one

Answer it, in public, within a day. Say what happened, say what you did about it, and offer to finish the conversation on the phone. Do not argue, do not explain the customer's mistakes, and do not write three paragraphs. A calm reply under a bad review wins more work than the review lost, because everybody reads the reply before they read the complaint.